ESSENTIAL GUIDE TO HIRING A CONTRACTOR
Simple yet powerful tactics found in this free downloadable guide.
- What to look for in the beginning stages of hiring a construction contractor
- Tips and suggestions on how to eliminate unqualified or bad contractors
- Contracts – simple must-haves that can make or break a contract
- Keeping a contractor accountable and ways to keep the communication legal
The Pro+ blog is creating strong relationships built on trust, clarity, and understanding. On-going communication with our clients, craftsman, and contracting partners is key in connecting with our community. Only when the client is satisfied with our plans do we set them in motion.
Pro+ Blog Timeline
The Pro+ blog team at Valroc put together a list of questions and answers that we commonly get asked. If you would like to talk to us directly one of our friendly staff would be more than willing to assist you in any way that we can.
Ask The Valroc Team
We are 100% committed and always here to help…
Our administrative staff is ready to take your call. We will have a conversation with you, and when you are ready to take the next step have an experienced professional visit you on-site. During your consultation, we aim to get to know you, what your goals are and how we can help you achieve them. We provide a free, detailed estimate that specifies the work required, budget and a timeframe. Our customer service management system ensures that we remain accountable on and off-site, and that you are in the driver’s seat the whole way. We can be reached by email, phone, or at the office. Our information is as follows:
Main Office: 604 227-5675
Address: #104, 19162 22 Ave, Surrey
Building permits provide a record of the finished work and protect you from unethical or inept contractors by holding them accountable to provincial building code requirements. Without one, major financial implications may arise when you try to claim insurance or sell the property. In our twenty years of experience in the industry, we have built great relationships with the municipalities of BC and make the coordination of permits as easy as possible.
Our estimates are free for all projects and we encourage you to compare prices to find your best option. We welcome you to have a discussion with us regarding our pricing and how we calculated the numbers, and are willing to meet with potential clients as well as other contractors to discuss a project. We consider ourselves a collaborative team with some of the most competitive rates in the business and pride ourselves on the ability to carry out our work with unmatched professionalism.
Our administrative staff is ready to take your call or promptly answer an email. We can also arrange a visit to our office to discuss anything regarding your project or billing. Our contact information is as follows:
Address: #104, 19162 22 Ave, Surrey
We provide manufacturer warranties for all of the products and materials we use on the job, as well labour warranties for services provided. All warranties specific to your job will always be clearly written on your signed contract under the terms of services. All transferrable product warranties will be organized and given to you at the final meeting and closing inspection walkthrough.
After we have discussed the project, provided an estimate, and completed a contract that specifies your budget and timeline, we obtain the deposit in order to move forward with our obligations. Because we are responsible for expenses like architects, geotechs and site surveys as detailed in the contract, we do require some insurance from the client in the form of a deposit. That way, neither us or the client goes into anything without some commitment on the part of both parties.
Yes. The certificate we provide verifies the insurance and contains information on types and limits of coverage, insurance company, policy number, named insured, and the policies’ effective periods.
Yes. Our specialized Customer Relation Management system ensures on and off-site accountability by compiling information on points of contact between our client and our company – which includes our website, telephone, live chat, direct mail, and social media. By logging all communication, our clients have a paper trail to refer to when referencing the finished project.
At Valroc, we want our customers to feel comfortable and our team welcomes any questions especially when it concerns the contract. An open communication process is our goal which is why we go to such lengths to have as many meetings, consultations and take any opportunity to communicate. Our many years of hands on experience have proven one thing and that is any successful outcomes require regular communication, check-ins, and reviews to make sure that both sides are getting their needs met and moving towards the most productive path. Give us a call, you’ll be glad you did.
Our initial consultation, onsite visit, and estimate are free of charge. We believe in building a relationship and showing you our level of commitment. Once we have come to terms and designed a contract that meets your needs a deposit will be required to move forward. This stage is what we call the “Preconstruction Phase” and depending on the size of the project the rest will be scheduled through Phases 1-3. However; your contract will have very specific information including a payment schedule which is outlined in detail.
At Valroc, we are lucky enough to have an amazing administration who keeps every project organized and moving forward. You will receive invoices and receipts for all transactions in a respectful and timely manner. You will also be sent all transferable product warranties, permit inspection approvals and notices on up and coming events such as your next milestone and meetings.
We have an extensive safety program which was crafted by an independent health and safety organization that details the roles and responsibilities of everyone in our organization, proper project coordination, education and training, specific safety rules and accident / incident reporting. It is outlined in an organized manual that is referenced by all employees upon taking action in any project.
Yes. Valroc’s A+ accredited status can be found at the following link:
If a business is accredited by BBB, it means BBB has determined the business meets accreditation standards, which includes a commitment to make a good-faith effort to resolve any consumer complaints.
Yes. Proof of a business’s WCB coverage can be quickly and easily confirmed through worksafe’s website. Fill out the ‘clearance letter application’ with your name, and the business’s WorkSafeBC account number or precise legal or trade name. You can search up to 150 businesses at once. Make sure that the clearance letter describes the status of the business as “active and in good standing” and is honoured up to the date to which the firm has satisfied its assessment remittance requirements.
QUESTION FOR THE PROS
Looking for more information on our services, products or perhaps you have a request for a How-To Video? No problem, the team at VALROC would be glad to help in any way we can. Just fill in the information on our question form and we will get back to you ASAP.
VALROC Development LTD
is a general and independent contractor focused on construction, development, and renovations. We handle a large variety of residential, commercial and industrial projects of almost any scale. Give us a call and let’s move forward on your project.